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Return of equipment or supplies
Return of equipment or supplies
 


Product Code: 169008

Original Order Information

Original Order number*:


Return Reason*:


List Incorrect or Returned Item/s*:


Refund Order?:
Refund entire order
Refund Partial Order
N/A

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Original Sales Person*:



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Description
 
RETURNS

Budget Heating & Air Conditioning Inc. will accept returns of equipment, supplies and parts if returned within 30 days of purchase. Subject to the following conditions:

· Items must be returned in original new condition at purchaser’s expense for freight

· We do not accept returns for electrical parts

· Items must be received before refund is issued

· We will not accept returns of used or installed equipment or parts

· A 10% restocking fee will be assessed for the amount of returned items.

· If the item or items returned were shipped the cost of the freight will be deducted from your refund. You will be responsible for packaging the returned items securely and the return shipping cost.


Please click add to cart and complete this form. Allow us a maximum of three business days to respond. Note: Please be sure to check all boxes. Expect one or more of the following actions: We will contact you within 3 business days

Average Customer Review: Average Customer Review: 4.5 of 5 4.5 of 5 Total Reviews: 66 Write a review.

  0 of 0 people found the following review helpful:
 
5 of 5 Metal 90 degree ducts November 20, 2024
Reviewer: Roland Bradford from Oldsmar, FL United States  
The extra parts I bought were returned with ease.  Thank you for all your assistance & knowledge.

The original 3 ton Rheem horizontal unit is working well...Thanks.

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  0 of 0 people found the following review helpful:
 
3 of 5 Incompatible Equipment November 20, 2024
Reviewer: Ryan Horne from Clearwater, FL United States  
I was sold incompatible equipment and could not find an installer that would be able to warranty the equip for me nor the manufacturer. Thankful that Alexis addressed this issue for me without any prior knowledge and refunded my money to me minus the open box fee. She was great and a true asset to Budget with her excellent customer service and positive demeanor. Every other experience was sub par dealing with this issue.

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  0 of 0 people found the following review helpful:
 
5 of 5 Great product poor shipping partiner November 2, 2024
Reviewer: Kevin Durant Sr from Fayetteville, GA United States  
The product I received was of great quality however USPS handled the item poorly. I had to tweak it back to its original form but I was satified with the results. It was a sheet metal product so with the right tools it was okay to finish my install.

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  0 of 0 people found the following review helpful:
 
1 of 5 Faulty Thermostat November 1, 2024
Reviewer: Larry West from Salem, MO United States  
Thermostat was defective I had to pay return shipping and then 10% fee considered restocking fee. Watch what you buy read all the fine print.

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  0 of 0 people found the following review helpful:
 
5 of 5 WOW! I'm impressed! October 11, 2024
Reviewer: Hansel Roush from Largo, FL United States  
The salesman (Vic) was very helpful in my purchase. I had an issue with one item I purchased and they went above and beyond to make things right with me even though the item turned out to be fine and NOT a problem at all. Robert the manager took the time to make sure I was taken care of personally. As a home owner(not a contractor) I saved a bunch of money buying my heat pump from them directly. Customer service was top notch! I would highly recommend them! THANK YOU!


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