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Return to 3 Ton Rheem 14.3 SEER2 Two Stage Heat Pump System RP14AZ36AJ2NA, RH2TZ3617STANNJ

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	April 4, 2024
Reviewer: Darrell Wallace from Hampton, VA United States

I feel as though everything went well. Sales person was helpful but never received a paid on full receipt.

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Mike Kopel	October 1, 2023
Reviewer: Allen H Nelson from Sidney, NE United States

All units arrived without visible damage. Haven't opened cartons up yet to look at for hidden damage. Mike Kopel was very helpful in the whole process. Give him a raise! I may have more to add once the plumbers install the new units (have no idea if all pieces promised are there etc.).

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Missed Promise Dates - Poor Communication	September 15, 2023
Reviewer: Daniel McNeil from Scottsdale, AZ United States

This order was placed with Budget because the parts were said to be in stock and ready to ship. It took two extra weeks for these parts to ship. Once they shipped a new promise date for delivery was set that was 10 days out. The delivery date has been missed and now we find out that the carrier handed off the shipment to another carrier who is going to extend the delivery for another 3 days. Communication / follow up has been horrible.

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Great deal	August 19, 2023
Reviewer: Lou from GA United States

Super easy transaction. Delivery was scheduled and got a call from the trucking company within the promised timeframe. Equipment was well packed, had it installed and works perfectly, big improvement from our old system. The only problem is delivery was on a 48’ ft. semi which couldn’t navigate our property or our cul-de-sac, so we had to hitch up our trailer and meet the driver a few miles away, big inconvenience when a buyer has no trailer to take delivery though I suspect the carrier shoulders the blame here. Overall, including installation, the cost was less than half what the HVAC companies were asking.

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Very helpful, great value	July 24, 2023
Reviewer: Dorian Cole from Warrenton, MO United States

Guided us toward the proper unit combination. Delivery was on schedule. Great to work with.

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Good To Go For HVAC Equipment	May 22, 2023
Reviewer: Chilly Willy's AC from Cocoa, FL United States

I would of gave them 5 stars but I didn't because I paid a bit extra to have the heat strip installed and it wasn't. Was in a box separate. Overall though all was good including the sales person on the phone.

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