Review: List

(Your shopping cart is empty)

Return to Missing Items

Sort By::

Page of 3

0 of 0 people found the following review helpful:

Excellent customer service	November 20, 2024
Reviewer: Travis Shuck from Montesano, WA United States

You guys were recommended by a local business owner and another HVAC installer. It was a fabulous recommendation as I was not able to find anyone that could match the price and was very pleased with the call after I placed my order to confirm the items in my purchase. I will not hesitate to pass along this company’s information to anyone in need of HVAC equipment.

Thank you for everything!

Was this review helpful to you?

0 of 0 people found the following review helpful:

USPS Mishap	November 19, 2024
Reviewer: Kevin Durant Sr from Fayetteville, GA United States

USPS lost an item, however BUDGET made it right by sending out a second item, which had a rocky path through the system as well. I was happy the BUDGET HEATING AND AIR handled my situation with speed.

Was this review helpful to you?

0 of 0 people found the following review helpful:

missing parts	October 28, 2024
Reviewer: Joseph Fraas from DeLand, FL United States

It should not take over 4 weeks to get missing orifices. I called the next business day and reported the problem but heard nothing for almost 2 weeks. Then I got an e-mail wanting a description of the parts missing, had to take a picture to prove what I have in the package. Then a few more e- mails, later another picture of all the items in the package. It seems like I don't know what I am talking about. The next e-mail wants Me to deliver the package with missing parts, well I am not driving 3 hours to Tampa to deliver ... I just sent the package UPS this morning, cost Me $12.67. All you had to do is open another LPM-07 package, it probably would have taken only a few days to correct the problem. Too many e-mails, I do have a phone.

Was this review helpful to you?

0 of 0 people found the following review helpful:

Missing 25' x 1/4" Line Set	June 14, 2023
Reviewer: Craig Vona from Addison, NY United States

A 25' x 1/4" line set was missing from the order. Talked to Ashley in customer service twice. I was told both times that the packers don't make mistakes, so she could send it at their cost. Well I already paid for it once! Should I have to pay again? During the second call, she became a bit rude and said again that they don't make mistakes. I spent close to $5,000 and she wanted to argue over an $80 part. I will advise others to buy their equipment elsewhere.

Was this review helpful to you?

0 of 0 people found the following review helpful:

Bosch Heater Kit	May 8, 2023
Reviewer: Joe Barbieri from Shady Side, MD United States

Excellent Customer Service

Was this review helpful to you?

0 of 0 people found the following review helpful:

Needed parts	January 5, 2023
Reviewer: Timothy Forrester from Antioch, CA United States

They shipped out what I needed right away. Great service.

Was this review helpful to you?

0 of 0 people found the following review helpful:

Heat Strips	December 20, 2022
Reviewer: Larry from Oakland, MD United States

I ordered heat strips
BAYHTR1419 BRK.
Back up emergency heat for my airhandler.
Budget heating was very helpful and indeed the package I ordered was complete replacement bolt in and my service man took out the old and in with the new in one hour flat!
I'm glad that I found Budget Heating and Cooling on the internet and the carry every product for every manufacturer possible! There price was the best and so are the people you talk to that help you get through your order and to your door! I give them my business 100% and recommend them to anyone who needs anything that has to do with heating and air! My system is heatpump and airhandler with electric strip emergency heat backup. Designing my own heating system I saved 1790 dollars a year in 2012 by take the old fuel oil furnace and going total electric! If I was switching today? I'd be saving over 5000 a year! I heat 2700 square feet.

Was this review helpful to you?

0 of 0 people found the following review helpful:

48000btu mini split	December 8, 2022
Reviewer: William Greene jr from Cooper landing, Alaska United States

Love the mini split. Instead it my self and I am in Cooper landing, Alaska and we have been below 0 and -3 for weeks and we love it.

Was this review helpful to you?

0 of 0 people found the following review helpful:

Missing thermostat	November 8, 2022
Reviewer: Larry Swindell from Tucson, AZ United States

Did not receive the thermostat with the AC unit.

Was this review helpful to you?

0 of 0 people found the following review helpful:

Part of order was missing	June 22, 2022
Reviewer: Jay from NC United States

Pricing was fair, but the heat strip was missing. I would have been much more pleased if they would have allowed me to pick up locally and refunded the cost but that wasn’t an option. Instead had to wait for one to ship and bring out the installer twice, all the while without any heat/AC. Also asked a CSR if there was any coupon codes/discounts before I ordered and was told no, then when item shipped there was a $100 generic coupon code in the box, don’t see why that needed to be withheld.

Was this review helpful to you?