Home > HELP CENTER > Freight Damage
Alternative Views:	Product Code: 169001 Damaged Item*: Equipment (condenser, air handler, furnace, etc...) Supplies (thermostat, copper, ducting item, etc...) combination of both Describe Damage*: Did You*: Accept delivery without notating damaged item/s on delivery receipt Notate damage on delivery receipt & accept shipment Refuse entire shipment Refuse only damaged item/s Pictures*: I will email pictures to () I will email a hyperlink to my pictures to () I have no way to email pictures (Not recommended) Original Order Number*: Existing Serial # include all digits: Enter Model # include all digits*: Shipping Method*: ABF Freight Lines Customer Pick Up Estes Fed Ex Freight Fed Ex Ground Old Dominion Other Saia South Eastern UPS Freight UPS Package USPS XPO Logistics YRC Qty:

Description   Please click add to cart and complete this form. Allow us a maximum of three business days to respond. Expect one or more of the following actions: We will contact you within 3 business days We will call you to discuss your damage if you accepted delivery We will schedule pick up of your damaged item We will reship new item upon receipt of damaged equipment Average Customer Review: 3.5 of 5 Total Reviews: 37 Write a review.

0 of 0 people found the following review helpful:

Great Service September 12, 2024 Reviewer: John Stella from Miami, FL United States   Great Service i Was this review helpful to you?

1 of 1 people found the following review helpful:

Forklift damage to compressor March 14, 2024 Reviewer: Willie Dasher Jr from Springfield, GA United States   Damaged item was returned and replaced in less than a week. Excellent customer service! Was this review helpful to you?

0 of 0 people found the following review helpful:

Kept getting damaged December 9, 2023 Reviewer: Anonymous Person from United States   The heater arrived damaged twice. The problem was the breaker was separated by a piece of cardboard and would bounce and hit the element. The boxes were never damaged. It should have been shipped in a bigger box with the breaker positioned away from the element. Was this review helpful to you?

0 of 0 people found the following review helpful:

Very helpful customer support December 1, 2023 Reviewer: Benjamin Carlisle from Midlothian, VA United States   One of the heat pumps was damaged during shipping. Budget sent out a new one, and it still arrived in time for my installation date. I’m very satisfied. Was this review helpful to you?

0 of 0 people found the following review helpful:

I’m jose November 27, 2023 Reviewer: Jose Espinosa from Revere, MA United States   Unit Comes with damages not body response Garbage service nevermind ill buy again Sell you trash some else They only sell trash equipment Was this review helpful to you?

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